Posted on
February 20th, 2013
As I write this, Telecom is cleaning up in the wake of one of their biggest security breaches in history. Computer hackers found a ‘backdoor’ that was left open and simply walked in and started helping themselves to confidential information including usernames, passwords and other private information. Spam email began to flood our email inbox’s. [...]
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October 26th, 2012
Customers regularly ask us whether their free antivirus product is all they need to keep them safe. The short answer is ‘not completely’. If you are on a free product you are leaving yourself open to some considerable risks. So what are the differences between free and paid antivirus products? The main difference is features. [...]
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October 15th, 2012
There is good news regarding the phone scammers… international authorities from several different regions banded together to finally put an end to the phone scams that have been happening for several years now. I was first alerted to the scam several years ago when I received a call from one of my customers. He sounded [...]
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September 26th, 2012
I have been asked many times recently by my customers whether it is worth upgrading to Windows 8. Just as people are getting comfortable with Windows 7, Microsoft are set to release their new operating system Windows 8 (currently due for release October 2012). As I started to draft up the first version of this article [...]
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June 16th, 2012
Have you ever had a virus infect your computer? Chances are high that you have at some stage in the past. Viruses, spyware, trojans, hijackers and all other types of malicious software are common these days. The vast range of security programs on offer gives evidence to this. I am often asked what the best [...]
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May 22nd, 2012
In the last edition of HelpDesk we discussed how dialup is inadequate for most people and the many advantages of getting on to broadband. This month I am going to go into more detail about what you should look for when investing in a broadband connection. There has been a vast amount of advertising lately [...]
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May 11th, 2012
Once upon a time, way back in 1997 our family decided to get connected to the ‘World Wide Web’. We registered with a local DialUp provider and before we knew it we were sending emails to family in England and ‘surfing the net’. This was a novelty for quite some time. I was once again [...]
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April 18th, 2012
Have you ever lost important files because you didn’t backup? It can be a painful experience and one that I can relate to personally. This article aims to educate you on the basics of a good backup system and to motivate you to get a good system in place immediately. According to a study done [...]
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March 17th, 2012
Can you think of anything more frustrating than a slow computer? Sometimes all you want to do is check an email, view a photo or do some surfing on Google but because of how slow your computer is to load you could go and make a coffee, come back and it would still be loading [...]
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January 12th, 2012
Are you considering buying a new computer? You might be feeling a little bit overwhelmed. Not only do you have to decipher all the technical jargon, but you also have to shop around to get a good price and deal with salespeople who often complicate things further. Here are a few tips to make your [...]